Your privacy is not an empty promise at Stitch888. This document explains in detail and in good faith how we collect, use, store, and protect your personal data — so you can play with confidence, without worrying about the security of your information.
We don't just keep your data secure — we apply clear privacy principles to every aspect of Stitch888's operations.
All data transmitted between your device and Stitch888's servers is protected with 256-bit SSL/TLS encryption — the same security standard used by Malaysia's major banks such as Maybank and CIMB. This means that even if someone attempts to intercept your data, they will not be able to read it.
SSL/TLS 256-bitStitch888 does not sell, rent, or trade players' personal data to any third party for marketing or commercial purposes. Your data is not a product. We only share information with parties necessary to operate our services, and only with consent or as required by law.
No data sellingStitch888 players have full rights over their personal data — including the right to access, correct, download, or request deletion of their data. These requests can be made directly through your account or by contacting our support team.
Full controlStitch888 only collects data that is genuinely necessary for the platform to operate. We do not request additional information that serves no relevant purpose. This data minimisation principle ensures that privacy risks are consistently reduced across all our operational processes.
Minimum dataYour personal data is not kept indefinitely without reason. Stitch888 has a clear data retention policy — active data is retained for as long as your account remains active, transaction data is kept for 7 years in compliance with legal requirements, and other data is deleted on a set schedule.
Clear retention policyIn the event of a data security breach affecting player information, Stitch888 is committed to notifying affected players within 72 hours of the incident being identified. We will never conceal security incidents from our players.
72-hour notificationThis Privacy Policy explains how Stitch888 handles the personal data of Malaysian players. By using the Stitch888 platform, you agree to the practices described in this document. If you have any questions, please contact our privacy team at privacy@stitch888.ws.
At Stitch888, we understand that trust is the foundation of our relationship with our Malaysian players. When you register an account, make a deposit via DuitNow or Touch 'n Go eWallet, place a bet on a Malaysia Super League or EPL match, or reach out to our support team — you are entrusting us with your personal information. We do not take that responsibility lightly.
Many other platforms have lengthy privacy policies packed with legal language that's hard to follow — and buried beneath all that technical wording are terms that don't work in the user's favour. Stitch888 takes a different approach. We wrote this privacy policy to be read and understood by real players, not just to satisfy a legal formality. You have every right to know what happens to your data, and we're committed to telling you clearly.
Stitch888 collects personal data from you through several means. Below are the categories of data we collect and the reasons for doing so:
When you register an account or use Stitch888's services, you voluntarily provide the following information:
Each time you use the Stitch888 platform, our systems automatically record the following technical data for security and service improvement purposes:
| Data Type | Example | Purpose | Retention Period |
|---|---|---|---|
| Device Log | Phone model, operating system, screen resolution | Mobile platform optimisation | 90 days |
| IP Address | 203.107.x.x (Malaysia) | Security, location verification | 1 year |
| Activity Records | Logins, matches watched, bets placed | User experience analytics, fraud detection | 2 years |
| Transaction Data | Deposit amount (RM), withdrawals, dates | Financial records, legal compliance | 7 years |
| Cookie Data | Language preferences, platform settings, login sessions | Experience personalisation | Until deleted |
The personal data we collect is used for specific, legitimate purposes. Stitch888 does not use your data for any purpose not stated here without first obtaining your consent again.
Your data is primarily used to keep the Stitch888 platform running properly — this includes processing your account registration, verifying your identity during withdrawals, handling deposits and withdrawals via Malaysian payment methods (DuitNow, Touch 'n Go, GrabPay, FPX via Maybank2u and CIMB Clicks), and ensuring you can access all the games and Sports Betting you enjoy.
Your technical data and account activity are actively used by Stitch888's security systems to detect suspicious behaviour — such as login attempts from unusual locations, betting patterns that suggest bot usage, or identity fraud attempts. This protects your account from unauthorised access.
We will contact you by email or SMS for matters directly related to your account — such as deposit confirmations, successful withdrawal notifications, security alerts (login from a new device), and important updates regarding our terms or policies. These communications cannot be unsubscribed from as they form part of your account's operation.
If you agreed during registration or later through your account settings, we may send you information about Stitch888 promotions, bonuses, and special offers. You can opt out of marketing communications at any time via the unsubscribe link in any email or through your account settings.
Stitch888 does not make fully automated decisions that affect your rights based solely on your personal data, without any human review. All account-related decisions (suspensions, KYC) involve review by our team.
Stitch888 does not sell players' personal data. However, operating the platform requires us to share certain data with select, trusted third parties. All data sharing is governed by strict data protection agreements.
Stitch888 works with third-party service providers that help operate our platform — including live casino software providers, Malaysian payment processors (for handling DuitNow, Touch 'n Go, and FPX transactions), and cloud infrastructure providers. All these providers are bound by confidentiality agreements and may only use shared data for the specified purposes.
Stitch888 may be required to disclose players' personal data to competent authorities in Malaysia or licensed regulatory bodies if directed to do so by applicable law. In such cases, we will notify you prior to disclosure, unless prohibited by law from doing so.
Stitch888 invests seriously in security infrastructure to protect the data of our Malaysian players. The following are the key layers of protection we employ:
While Stitch888 takes all reasonable steps to protect your data, the security of your account also depends on your own actions — using a strong password, not sharing your login credentials, and ensuring your device is free from malware.
Stitch888 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our platform.
You can manage and delete cookies through your browser settings. Please note that disabling all cookies may cause certain Stitch888 platform features to not function properly — such as the ability to maintain your login session or save your platform preferences.
As a registered Stitch888 player, you have the following rights regarding your personal data. All rights requests can be submitted to privacy@stitch888.ws and will be processed within 30 business days.
Stitch888 takes child protection seriously across all aspects of our operations. The Stitch888 platform is for individuals aged 18 and above only and is not intended for children or minors.
We do not knowingly collect personal data from individuals under the age of 18. If we discover that a minor's personal data has been collected inadvertently, we will promptly delete that data and close the associated account. If you become aware that someone under 18 has created a Stitch888 account, please notify us immediately at privacy@stitch888.ws.
Stitch888 encourages parents to use parental control software and monitor their children's online activity. If you are concerned about your child accessing gambling platforms, please refer to our guide on the Responsible Gaming.
Stitch888 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the technologies we use. Any material changes to this Privacy Policy will be communicated to you through:
Continued use of the Stitch888 platform after any changes take effect constitutes your acceptance of the updated policy. If you disagree with any changes, you have the right to close your account and request deletion of your data.
If you have any questions, concerns, or requests regarding your personal data or the Stitch888 Privacy Policy, please don't hesitate to get in touch. Our privacy team is committed to responding within 3 business days for general enquiries, and within 30 business days for formal data rights requests.
This Privacy Policy is effective from 1 January 2026. This version supersedes all previous versions. For the document revision history or a copy of a previous version, please contact our team.
All of these rights can be exercised at any time by contacting privacy@stitch888.ws
You can request a copy of all personal data Stitch888 holds on your account. We will provide a full summary within 30 business days.
If any of your personal data is inaccurate or out of date, you may request a correction at any time through your account settings or by contacting our support team.
You may request deletion of your personal data, subject to legal and operational requirements that necessitate the retention of certain data.
You can request a copy of your data in a machine-readable format (such as CSV or JSON) for transfer to another platform if desired.
You may object to the processing of your data for marketing purposes. Requests of this type are processed immediately upon verification.
Under certain circumstances, you may request that the processing of your data be restricted while a review is underway, without having it deleted outright.
Data security isn't just talk. Here's a transparent look at the protection measures we've built into every layer of the Stitch888 platform.
Over 500,000 Malaysian players have trusted Stitch888 with their data and gaming experience. Register for free and play with complete peace of mind.